Implementation Manager

🏆 >3 years of xp • 💰 Based on experience / year • 🚀 Portugal, Lisbon • 🗣 English • 📅 ASAP

Key Facts

  • The company: A fast growing international company
  • Your profile: A sales professional looking for new challenges
  • Your mission: drive growth within the Operations team

See job details

Job Details & Company Facts

Who will you be working for?

Our partner is in the sleep tech industry. They provide B2B services internationally with effective solutions to satisfy their customers' needs.

Their core mission: provide the best experience for their customers. .


  • Do you sponsor visas? We do not sponsor visa for this job
  • Where is this position based? This position is based in Lisbon, Portugal
  • Is there room for salary negotiation? Of course! Salary calculations are based on your profile
  • What are the working hours? This position is a full time position
  • Is there a WFH policy? Yes! you can work remotely 2 days per week!

What is this job about?

As an Implementation Manager, you will focus on the performance in the Operations team. On a daily basis, you will drive growth and standardization within European markets.

Your challenges

  • Manage operations activities daily and weekly (deliveries, key metrics, reviews and management)
  • Find appropriate performance metrics and ensure their consistent measurement and accountability
  • Prepare reports and drive operational improvements and alignment on objectives based on the key metrics
  • Provide in-depth understanding of the current processes
  • Drive process improvements and standardization through data insights
  • Coordinate implementation across the different markets in Europe
  • Enhance systems, processes and operational units to resolve B2B partner issues by providing value-added recommendations and continuous process improvements
  • Work cross-functionally across different teams for a better alignment and adoption of new processes
  • Manage and handle communication within operational teams to ensure organization learning and alignment

What do you need to come & join?

  • Language skills: Advanced level in English (C1+)
  • Minimum 3 years of relevant work experience
  • Knowledge or experience in the following subjects:
    1. Retail and Operations
    2. KPIs, Metrics and how to achieve them
    3. Program or project management
    4. Demonstrated experience in coaching for results
  • MS Office
  • Great problem-solving and communication skills
  • Demonstrated ability to work in a cross-functional environment with various organizational units and stakeholders
  • Ability to handle ambiguity and find pragmatic and scalable solutions

Your mindset

  • Can-do attitude and team player
  • You're comfortable in a start-up and fast-paced environment
  • Independent and organized
  • Motivated and flexible
  • Ambitious and solutions oriented
  • Strong prioritization and time management skills

Extra points:

Strong data reporting skills are highly valued by our partner and could be a great plus.

Are you ready to boost your experience in an international company? It's time to apply! Or tell a friend about this position :).